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Privacy Policy

Last updated: 2026-04-24

This Privacy Policy describes how LS Improvements ("we," "us," or "our") collects, uses, and shares information when you contact us for a painting estimate or visit our website at nutleypainters.com.

Information We Collect

We collect information you provide directly, including:

  • Contact information you submit via our estimate request form, phone, text, or email — name, phone number, email address, project address.
  • Project details you share with us — scope, timeline, preferences.
  • Photos and assessments we collect during an on-site walkthrough, used to prepare an accurate estimate.

We also collect limited website analytics — general browser, device, and navigation information — via Google Tag Manager and associated Google products. This data does not personally identify you.

How We Use Your Information

  • Respond to your estimate request and schedule on-site walkthroughs
  • Prepare, send, and discuss itemized written estimates
  • Communicate about active projects, scheduling, and invoicing
  • Maintain records for warranty, accounting, and NJ Home Improvement Contractor compliance
  • Improve our website and service offerings

Information Sharing

We do not sell your personal information. We share information only with:

  • Service providers who help operate our business (accounting, email delivery, scheduling).
  • Legal and regulatory authorities as required by NJ or federal law.
  • Insurance carriers and NJ HIC compliance as required for proof of coverage and registration.

Data Retention

We retain project records and estimates for up to seven years, in line with NJ HIC record-keeping requirements and tax compliance. Inquiry form submissions that don't progress to a project are retained for 24 months.

Your Rights

You can request to see, correct, or delete your personal information at any time. Contact us at info@nutleypainters.com or (201) 508-9987 with any privacy request.

Security

We take reasonable steps to protect personal information collected through our website and business operations, but no method of transmission over the internet is 100% secure.

Children

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "Last updated" date.

Contact

Questions about this Privacy Policy? Contact us:

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